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Roof Cleaning & Roof Repair Testimonials

I could not be more pleased with the service and the staff who accomplished making my roof and gutters great again.

Launie

When I need services I always look locally for that small business run by the founders. What I found in JNR Industries was an honest, down to earth practical team led by the founder Jesse Reese. I hired Jesse to remove moss from my roof, he offered me a quote and I accepted it. When he started to work he quickly noted that the roof would not accept the low pressure cleaning he planned to use. We discussed options - and the one we opted for actually resulted in JNR making considerably less money, but the integrity of my roof was maintained, and, we won the war on the moss to boot. Honest, competent, trustworthy! And they even played with my puppy! I'd recommend these guys to my best friends in a heartbeat!

Mike S

I have worked with Jesse and his team at JNR on multiple occasions and I always find myself impressed not only with the quality of work they do but their honesty and professionalism as well. Jesse is very prompt to return messages, and is clear and straight forward in his response to questions and concerns.
The final bill for our most recent job was even less than estimated, once Thomas got on the roof and determined that a different course of action was both more appropriate for our needs and more cost effective. That’s the kind of integrity that is hard to come by, and will keep us doing business with them in the future.
I absolutely recommend JNR Industries to anyone in need of roof maintenance.

Eric Stamsos

JNR was recommended by friends, and besides the excellent recommendation, I realized in discussion that they know how to clean an old, heavily mossed asphalt roof properly and without damaging it. Today they gently swept the debris and moss off the roof, applied a treatment to start killing the moss (not the kind of treatment that is dangerous to the environment or turns the roof black), and cleaned the gutters, which were growing weeds a foot or so high. I received kind, courteous, professional treatment, and I highly recommend JNR if you want knowledgeable, competent roof and gutter cleaning.

Nancy Sharp

JNR gave me a fair bid with honest recommendations. Today they applied treatment to the roof, cleaned gutters and trimmed trees. They cleaned up so thoroughly that the only reason I knew they had been there was by the tree branches in the yard debris can. I would highly recommend JNR for you roofing needs.

Teresa Nixon

We are repeat customers, because JNR sends only the most professional, efficient, personable crew out to take care of our roof and gutters. Moss removal (once), moss prevention treatments (following up twice a year), gutter cleaning - all are done thoroughly, with great clean up afterward.

BRS

JNR did a great job removing the moss and cleaning our gutters. They also pointed out that we needed a chimney cap and pipe vent repairs. Jessie is honest and, does what he says he will do, and leaves your house in very neat condition. I highly recommend him.

Bob Brown

What an amazing job JNR and Tom did on our roof. We're surrounded by elm trees in Eastmoreland and the moss on our house, garage, eve, etc. was horrible. He not only removed the moss carefully but he also discovered other issues that needed to addressed. He kept me updated with ample photos (nail holes, worn boots around vents, etc.) Our roofs seriously looks brand new. They were friendly, professional and had great attention to detail. I would hire Tom and JNR without a doubt and highly recommend them!

Patti – Portland

I would highly recommend JNR. Jesse gave us a very reasonable price and Gabe did a fantastic job.

Gerri Michaels

JNR earned my business by being professional, knowledgeable and having competitive pricing. They will retain business because of the quality of their work. If you need your roof/gutters cleaned, call JNR.

Greg – Portland

I've been using JNR Industries for many years to treat my roof. They are top notched with their customer service and the work they do is second to none. They have found worn boots from our vents on our roof and before replacing asked and then replaced once approved. I feel comfortable knowing I have someone watching over my roof to get the most value out of my roof. They provide before and after photos to show that when they leave the roof is protected and looking clean.

Lonnie – Damascus

After researching the market and listening to all of the ads I called JNR on the weekend and got a quick phone call and bid that day. Jesse understands customer service and will earn your business. I had them booked for an appointment before I had a bid from another company and they were 3 times higher on the same service! When the roof specialist Keven came out to do the work (on time), he noticed I needed vent caps and replacement ridge line caps on the roof and took care of that as well and was still under the competition's bid for the treatment alone. These guys are professionals and will earn your business too! will be a repeat customer!

Paul Cosby
Thank you, and thank Kevin – he was TERRIFIC! The before & after photos are worth 1000 words! Clean as a whistle – looks new again! I’d like to have you do the preventive treatment twice next year –
Barbara – Portland
Excellent customer service!!!!! and super clean job…
I hired JNR to come out after reviewing 6 bids. They came out to remove moss from my roof and treat. They also cleaned my gutters inside and out. I am referring them to all of my homeowner friends and have requested to be set up on their annual maintenance plan… SOLD!!!!!
Marta
Jessie– thanks so much for the great job done on my roof! It really looks great and what a relief to see all those branches gone. Everything was left in a neat pile and but for the clean roof and skylight- I might never known anyone was there. Great job- awesome clean up and pleasant, professional personnel. 5-star customer service! Count me among your many satisfied customers!
Penny Francis
JNR Ind. will be my roof company for life! After getting the run-around from a large, well advertised firm that I had previously used, I called Jesse to get another opinion. He was prompt, honest, and knowledgeable. He worked me into his schedule right away. Kevin came out to clean and treat my roof. He was very pleasant and very courteous. The job cost me hundreds of dollars less (literally) and did so, without requiring any further commitment. So glad I found JNR Ind. I will happily refer them to anyone looking for roof maintenance.
Cathy G. – Redland, OR
Kevin came out yesterday and did a great job our roof and gutters. It was a big job due to the size and many angles on the roof but I couldn’t be happier with the results. I will be recommending JNR to friends and neighbors.
Dave – Portland
Hi Jesse – thanks for the photos. Kevin did a great job. And while I asked him a lot of questions because I am so roof-ignorant, he worked quickly and efficiently. He was very knowledgeable, professional, and well, just gosh-darned nice.  Good partner for you, Jesse!  I am happy I chose JNR industries to work on my roof. You have been responsive and timely. Thank you. I will call you for future work.
Jennifer-Milwaukie, OR
Jesse, Thank you so much for the pictures. The roof looks fabulous, just like new as you said it would. Everyone thought the house needed a new roof, but it is actually a thirty year roof and only five years old. Was it Kevin who cleaned the roof? He gets my vote for employee of the year. The poor guy probably had hypothermia by the time he was done with temperatures in the 30’s and wet snow falling a good part of the day. What a worker! Kudos to Kevin! We will certainly keep you in mind if our own house needs the roof cleaned and will recommend you to anyone who needs moss removed. Again, thank you so much.
Lois Schroeder
Professional, curtious and knowledgeable with his words. Thanks for the great job on my roof, a fair price for a licensed and bonded company! Appreciate all of your hard work.
BG
Jesse did a great job. He was professional, prompt and friendly. He answered all our questions and gave us advice for future problems. We would definitely hire him again.
Sharon and Rick
Jesse cleaned our roof last year and did a great job. Just this week, he treated our roof with Wet & Forget, cleaned and unclogged our gutters, and installed guards to make sure they don’t get clogged again. Jesse is an honest businessman running a great company and we’ve told him we will be customers for life, if he will have us. We are so proud that he included a video of our roof on his blog and praised us for keeping it up so well. It’s not hard to do when Jesse is there to get the job done right. We will recommend JNR Industries to all of our neighbors and friends. Thanks again Jesse for a job well done.
Ryan and Amy Robertson
I had Jesse pressure wash the moss from my driveway and patio. He was most professional in all aspects from booking the job, calling to confirm, and then showing up on time. He worked hard and did the job very well. Liked him so much that I will have him remove the moss from my roof soon.
Lynda NE Portland
JNR Industries came out to clean moss off of my roof. They were on time, professional and friendly. They went to work right away, did a fine job cleaning the roof, left my property clean and neat and my roof sparkling! I would recommend these people to anyone needing their roof to be cleared of moss.
Charmed
Extremely professional in every aspect of their service – on time, pleasant,well-groomed, hard working,with good listening skills and safety a priority as well. My roof looks like new, and I can see my aggregate driveway again. Two thumbs up!
Ms. Noreen C. – living in NoPo
I called Jesse because of a leaking roof. He showed up quickly, found the problem, repaired it and gave me a great quote on cleaning and repairing some other trouble spots on my roof. When it came time to do the bigger job he showed up when he said he would, stayed until the job was done and would not let me pay him until he was sure the roof was sound. Outstanding work ethic!
Laurie Zimmerman
I called Jesse with questions about his business and how he conducts business. It was refreshing to get direct answers to my questions. We had a free exchange of what services he provides and how he provides them. It gave me confidence that Jesse knows what he is talking about and actual does the work himself and not some one else.
Norm Rasmussen
Great blog jesse. Potential Customers take the time to read it! Roofs that get damaged by careless roof cleaners don’t heal up over time. They get replaced early. Not all roof cleaners are equal. It’s Jesse’s ethics that make him an excellent choice.
Portland Roofing Contractor Chad Westover
Jesse Rice is a man of integrity. Not only does he care for his customers but also other locally run business. He helped us get started and we recommend him to anyone and everyone.
Jaffet Jefferson
Had a very problematic rear gutter that was continually plugging and overflowing from tree debris. Jessie of JNR installed the Rainflow gutter guards last year and we went through the entire winter without a single overflow – they work great! I’m now having them installed in the front of the house too. Great work and great service.
Bob Williams
I reached out to Jesse via the website and he responded to my request in less than an hour. He scheduled time 2 days later and took care of everything. I was so amazing to get pics of his work sent to me right after everything was done. His pricing is amazing for the work he does and I recommend him to anyone who needs the best in gutter and roof service.
Travis Kernen
Jesse at JNR Industries is my go-to-guy when it comes to roof and gutter maintenance. He is responsive, fair, knowledgeable and gets the job done right. I have no hesitation what-so-ever about recommending Jesse and JNR Industries to anyone that needs top-quality roof maintenance at an affordable price.
Jerry at Monsieur Fixit; CCB #181802
What a pleasure it was working with you guys today – and I deeply appreciate all you did! Our steep roof didn’t seem to phase you in the least and you blew me away with the care you took to do a thorough job. Will certainly be following up with you soon (sometime during this next spring season, most likely) on the issues we left hanging – thanks so much!
Jan and Jerry
JNR(Jesse)Ind. Did a outstanding job on my gutter cleaning and even repaired a loose gutter that I did’nt even know about! Jesse is very professional and honest and affordable!I will be using JNR ind. for all my roofing/gutter need in the future!
C.W Diaz
Jesse really honors his estimates-which are very fair-even if it takes a little more work than he originally anticipated. He also cleans up after all the work he has done. We were very impressed with his thoroughness. He is an excellent communicator and a very humble person. I would recommend him to anyone.
Brooke and Hoyin
Jake Russell Licensed (CCB# 178799) member of The OREGON BUILDER BOARD says “JNR IND is also a installer of a very effective gutter guard, that’s guranteed to last 20 years and keep downspouts clog free between roof moss prevention visits.
Rain Flow USA Gutter Guards (Fellow installer Jake Russell)
Chad Westover of Americhoice Contractors LLC Says “JNR IND is an honest professional.â€Å½ – JNR IND, The owner Jesse Rice is a hard working honest sole proprietor who provides a much needed service. Cleaning moss off of your steep roof is a dangerous job best left to professionals who have the right safety equipment and experience. Beware of any company that tries to tell you they can remove moss with some special spray or treatment. “The Roof Cleaning Institute of America” Recognizes that the only effective way to remove moss in the North West from any type off roof is to manually remove it. JNR Ind will not take your money until your roof is clean. Some of our competitors will take your money and ask you to wait several weeks for their “special product” to remove your moss. JNR IND removes virtually all the moss using good old fashioned manual labor and then applies Zinc powder to kill off the tiny moss spores that remain. Zinc is safe for everything in the environment except for moss lichen and algae. Once your roof is moss free get on his schedule for annual gutter cleaning and moss growth prevention.
Roof Cleaning Institute of America (Fellow NW area member)
I’ve used Jesse to help maintain my roof for several years now. He is prompt, professional, and thorough, and his prices are always fair. I wouldn’t hesitate to recommend JNR to anyone!
Jim Hopkins
You sound quite professional and knowledgeable!
Chuck Bergman Roof Cleaning Charlotte County Florida
My roof is the one in the pictures – it was COVERED in moss before JNR Industries came out. Very professional, they left me an estimate on my doorknob – it was competitive and the person I talked to sounded very knowledgeable on the phone – so I went with them. No problems, and my roof is saved! Great prices, very personable, on time, no complaints.
Inna Vladkov
You have pictures of our roof in your photo galleries – and ours was the worst until you took care of it. Thank you! I just can’t believe how bad we let it get, but you really saved the day BEFORE we needed a new roof.
Victor and Anna Johnson
After I contacted the company through the web here, a bid was hanging on my door. It seemed totally reasonable so I called and scheduled a time for someone to come out. Jesse came out when scheduled and cleaned the hell out of my roof! No more moss, and he cut a tree back for me as well as repaired a couple of my shingles. Everything was perfect really. You don’t hope you need help on your roof, but when you do JNR Industries is as good as anyone and better than many.
Dane Fulmer
Our roof is so steep we had 3 contractors turn us down. We were so happy when Jesse said he hadn’t yet turned anybody down – and even more excited when he was done. Our roof looks new and we couldn’t be happier. For this kind of work, there is nobody better and he was worth every penny.
Kathy Lawson

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